Personalised Pumpkin & Polka Dot Name Individual Mug
Description
Make every cosy cuppa feel a little more special with our Personalised Pumpkin Mug, featuring adorable pumpkins, autumn leaves, playful polka dots and your chosen name printed in the centre. Whether it's filled with a pumpkin spice latte, hot chocolate piled high with marshmallows or a comforting cup of tea, this autumn-inspired mug is sure to become their favourite seasonal companion.
Delivery & Returns
Delivery At A Glance
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Order by 4pm (Monday to Friday) for same day dispatch.
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£4.95 or FREE for orders over £25
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Need it even faster? Next Day Guaranteed available
UK Delivery Details 💌
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Monday to Friday: Order by 4pm for same-day dispatch.
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Saturday: Order by 11am for same-day dispatch.
Royal Mail Tracked 24: £4.95 or FREE for orders over £25. 95% of orders arrive the next day!
Royal Mail Special Delivery: £15.95, Guaranteed the next day before 1pm. Monday to Saturday. A signature is required.
Royal Mail Sunday Special Delivery: £15.95, Sunday delivery is available for orders placed after 4pm on Friday and before 11am on Saturday. A signature is required. Public holidays are excluded.
💡Important Notes:
Personalised Orders: Shipped Monday to Friday only. Orders placed after 4pm on Friday or over the weekend will be dispatched on Monday.
Holiday Periods: Orders placed during Bank Holidays will be dispatched the next working day.
Delivery Notifications: You will receive updates by text or email from Royal Mail. Please ensure your shipping address is entered correctly. Incorrect or incomplete addresses may result in delays.
Collect and Save 💝
Fancy popping by TreatBox HQ? You can collect your order for free and we’ll refund 15% after collection.
To ensure everything runs smoothly, please get in touch with us within 20 minutes of placing your order so we can prepare your TreatBox for pickup. We will confirm when it is ready and where to collect it from.
Sending TreatBoxes Worldwide 🌎
We love sending boxes of happiness around the world!
We ship all international orders with DHL, helping your TreatBox make its way to you safely and reliably.
International Delivery
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DHL International Shipping: Delivery costs are calculated at checkout based on your destination and order.
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Delivery Times: Estimated delivery times will be shown at checkout.
EU Delivery 🇪🇺
We're able to offer delivery to EU countries directly through our website!
For orders being delivered to the EU, your country's local VAT rate will be calculated and charged at checkout where applicable.
Please note that any additional customs duties, import fees or courier handling charges are not included in your order total and will be the responsibility of the recipient.
If your parcel is returned to us due to unpaid customs charges, refused delivery or failure to complete customs clearance, the original delivery charge will not be refunded. Any additional return shipping or customs charges incurred may also be deducted from your refund.
Worldwide Delivery 🌍
For deliveries outside the UK and EU, international shipping rates will be calculated at checkout.
Depending on your destination, your order will be subject to local taxes, customs duties and import or handling fees when it arrives in your country.
These charges are not included in your order total and must be paid by the recipient.
A little note about customs 💌
We always want your TreatBox to arrive as smoothly as possible, but international customs charges and processing times are outside our control.
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Any additional import duties, taxes and customs clearance fees are the responsibility of the recipient.
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Charges vary depending on the destination, order value and products included.
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Your local customs authority or DHL may contact you directly to arrange payment before delivery.
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Customs clearance can occasionally cause delays beyond our estimated delivery times.
We recommend checking your country's import requirements before ordering if you're unsure about any potential charges.
Where We Ship
We offer international delivery to a range of destinations, including EU countries, the USA, Canada, Australia, New Zealand, the UAE, Switzerland and Norway.
If your country isn't available at checkout, please get in touch at hello@treatboxuk.com and we'll be happy to see if we can help!
Was your question not answered here? Please visit our FAQ page or contact us at hello@treatboxuk.com
Perfect for
Frequently Asked Questions
Is TreatBox Letterbox Friendly?
Yes, we do offer letterbox-friendly TreatBoxes!
We have a dedicated collection of Letterbox TreatBoxes, which you can explore here.
However, whether your TreatBox fits through the recipient’s letterbox will depend on:
- Letterbox size – Dimensions vary between homes.
- Delivery service used – Special Delivery requires a signature.
- Postal worker discretion – Placement may depend on the individual delivering the box.
- Larger products – Some items, such as our Mugs and Candles, are not letterbox-friendly and may require the recipient to be home for delivery.
For the best chance of letterbox delivery, we recommend choosing from our Letterbox TreatBoxes collection.
Send to me to hand over in person or Send directly to the recipient Explained
Send to me to hand over in person: If you are placing an order and you want the order to be delivered to you first, so that you can hand the gift over to the lucky recipient, please select - Send to me to hand over in person - We then ship your amazing gift in extra packaging so that you can hand it over with no address labels or tape on it.
Send directly to the recipient: If you are placing an order and you want the order sent straight to the recipient, please select - Send directly to the recipient - this means the gift is sent without extra packaging, straight to their door!
By selecting the correct option, you can help reduce the amount of packaging waste generated and contribute to a healthier environment.
Which box do the orders come in?
At TreatBox, we’re always creating and evolving! This means our box designs may change from time to time. While our images always reflect our most up-to-date boxes, some variations may occur based on stock availability. All our boxes are designed by TreatBox, fully branded, and colours may vary.
Personalised products
Personalised Orders – Important Information
- Please enter any names for personalised items in the ‘Add Message’ text box.
- Double-check your spelling, as we will print exactly as provided.
- Any landscape photos submitted for gift tags will be rotated to fit our portrait design.
- To avoid delays, please ensure all details are provided as soon as possible.
Where should I send my photo for my photo product?
Please upload your photo at the time of ordering using our handy upload button, which can be found on all photo products.
If you forget to upload your photo or experience any issues, please email your photo to Rob@treatboxuk.com, quoting your order number.
For the best finish:
- Your photo should be high quality.
- A square image works best for fitting the design.
- If needed, we may ask you to provide another image.
A reminder that personalised orders are dispatched Monday to Friday (excluding public holidays)
A Gift From The Heart
Perfectly packaged, lovingly sourced, and curated with care, TreatBox is the letterbox friendly service that delivers unique and thoughtful gifts from the heart.
In Need Of A Treat?
Shower yourself with love with one of our treat yourself delights, packed full of self-care gifts for you, from you!
So whether that’s a regular TreatBox subscription, a little pick-me-up, or the ingredients for a little pampering whilst you're taking care of everyone else, don’t forget YOU!
We're an Independent Brand
Once upon a time Zoe was sitting at her kitchen table searching high and low for gifts to cheer up friends who were going through a tough time. When she couldn’t find what she needed she said “hold my tea”…
Fast forward 15 years(!) and TreatBox is now an amazing team, sending care packages all over the world!
Along the way, we've really seen how a little box of goodies, a heartfelt note, or even the smallest "thinking of you" gift can seriously brighten someone's day. So we’re here to help you send the little things that mean the world.
