Silver or Gold Plated Star Necklace

1. Keep it clean: To keep your gold plated necklace looking shiny and new, it is important to clean it regularly. Use a soft, non-abrasive cloth to gently wipe away any dirt, oils, or sweat that may have accumulated on the surface of the necklace. Avoid using harsh chemicals or abrasive materials, as these can damage the plating.
2. Store it properly: When you're not wearing your gold plated necklace, it is important to store it properly to prevent it from getting scratched or damaged. Store it in a soft pouch or jewellery box, away from other jewellery or objects that could scratch or damage the surface.
3. Avoid exposure to moisture: Moisture can cause the gold plating to tarnish or wear off over time, so it is important to avoid exposing your gold plated or silver plated necklace to water, sweat, or other sources of moisture. Remove your necklace before showering, swimming, or engaging in any other activities that may expose it to moisture.
4. Avoid contact with chemicals: Chemicals such as perfume, hairspray, and cleaning products can also cause the gold/silver plating to wear off or become discoloured. Avoid spraying perfume or hairspray directly onto your necklace, and remove it before cleaning or using any chemicals.
5. Be gentle: When putting on or taking off your gold plated necklace, be gentle to avoid pulling or tugging on the chain. This can cause the chain to weaken or break over time.

Mainland UK Shipping Information

Order Cut-Off Times:

• Monday to Friday: Order by 3pm for same-day shipping.
• Saturday: Order by 10am for same-day shipping.

Shipping Options:

Royal Mail 24 Tracked | Free | 1-2 Days Delivery

• While 95% of deliveries arrive the next day, it may take longer. For guaranteed delivery, choose Special Delivery.

Royal Mail Special Delivery | £8.50 | Guaranteed Next Day

• Guaranteed delivery before 1pm, Monday to Saturday. Requires a signature.

Royal Mail Sunday Special Delivery | £8.50 | Sunday Delivery

• Available for orders placed after 3pm on Friday and before 10am on Saturday. Requires a signature. (Excludes public holidays)

Royal Mail 24 Tracked (Sunday Delivery)

• Royal Mail now offers Sunday delivery for Tracked 24 orders, but this is not guaranteed. Some postcodes are excluded from Sunday delivery—see excluded postcodes here.

Order amendments

We have a 30 minute window for any order amendments that you would like to make after you place your order. Should you wish to make any amendments to your order (such as swap products, change gift messages, change a shipping address, cancel your order, or request a refund) these changes must be requested within 30 minutes of you placing your order on the website.

Please email hello@treatboxuk.com for more information or to request an order amendment.

Please note if you do not provide all the information required to update your order in first communication this may delay your order.