Delivery At A Glance
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Order by 4pm (Monday to Friday) for same day dispatch.
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£4.95 or FREE for orders over £25
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Need it even faster? Next Day Guaranteed available
UK Delivery Details 💌
Royal Mail Tracked 24: £4.95 or FREE for orders over £25. 95% of orders arrive the next day!
Royal Mail Special Delivery: £15.95, Guaranteed the next day before 1pm. Monday to Saturday. A signature is required.
Royal Mail Sunday Special Delivery: £15.95, Sunday delivery is available for orders placed after 4pm on Friday and before 11am on Saturday. A signature is required. Public holidays are excluded.
💡Important Notes:
Personalised Orders: Shipped Monday to Friday only. Orders placed after 4pm on Friday or over the weekend will be dispatched on Monday.
Holiday Periods: Orders placed during Bank Holidays will be dispatched the next working day.
Delivery Notifications: You will receive updates by text or email from Royal Mail. Please ensure your shipping address is entered correctly. Incorrect or incomplete addresses may result in delays.
Collect and Save 💝
Fancy popping by TreatBox HQ? You can collect your order for free and we’ll refund 15% after collection.
To ensure everything runs smoothly, please get in touch with us within 20 minutes of placing your order so we can prepare your TreatBox for pickup. We will confirm when it is ready and where to collect it from.
Sending TreatBoxes Worldwide 🌎
We love sending boxes of happiness around the world!
We ship all international orders with DHL, helping your TreatBox make its way to you safely and reliably.
International Delivery
EU Delivery 🇪🇺
We're able to offer delivery to EU countries directly through our website!
For orders being delivered to the EU, your country's local VAT rate will be calculated and charged at checkout where applicable.
Please note that any additional customs duties, import fees or courier handling charges are not included in your order total and will be the responsibility of the recipient.
If your parcel is returned to us due to unpaid customs charges, refused delivery or failure to complete customs clearance, the original delivery charge will not be refunded. Any additional return shipping or customs charges incurred may also be deducted from your refund.
Worldwide Delivery 🌍
For deliveries outside the UK and EU, international shipping rates will be calculated at checkout.
Depending on your destination, your order will be subject to local taxes, customs duties and import or handling fees when it arrives in your country.
These charges are not included in your order total and must be paid by the recipient.
A little note about customs 💌
We always want your TreatBox to arrive as smoothly as possible, but international customs charges and processing times are outside our control.
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Any additional import duties, taxes and customs clearance fees are the responsibility of the recipient.
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Charges vary depending on the destination, order value and products included.
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Your local customs authority or DHL may contact you directly to arrange payment before delivery.
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Customs clearance can occasionally cause delays beyond our estimated delivery times.
We recommend checking your country's import requirements before ordering if you're unsure about any potential charges.
Where We Ship
We offer international delivery to a range of destinations, including EU countries, the USA, Canada, Australia, New Zealand, the UAE, Switzerland and Norway.
If your country isn't available at checkout, please get in touch at hello@treatboxuk.com and we'll be happy to see if we can help!
Was your question not answered here? Please visit our FAQ page or contact us at hello@treatboxuk.com