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Terms and conditions – Love Untold, TreatBox and The Alexander Hotel Collection
(AHC) competition


1. Love Untold by Ruth Jones, TreatBox and The Alexander Hotel Collection
competition (the "Competition") is open to residents of the UK aged 18 and over.


2. The Prize draw is not open to employees or agencies of Penguin Random House, TreatBox and AHC staff or family members or anyone else connected to the Competition.


3. Entry into the competition is acceptance of these Terms and Conditions. Any breach of these Terms and Conditions by you will mean that your entry will not be valid, and you will not be allowed to enter this competition.


4. To enter the Competition you must visit https://treatboxuk.com/pages/penguin-x-treatbox-giveaway and enter your name and email details.


5. Only one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.


6. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt.


7. The Competition closes at 23:59 Sunday 30 October 2022. Entries received after that date and time will not be considered.
8. The winners will be chosen from a random draw.


9. The winner will receive:

  • Two x Signed copies of Love Untold 
  • Two 7 piece TreatBoxes - You can create your own box from our BYO section, please let us know what you would like to include in your box via email.
  • A luxury 5 star retreat for two at the sensational Alexander House,To include: A Renaissance Retreat overnight spa break at Alexander House Hotel & Utopia Spa, West Sussex. A 55 minute OSKIA spa treatment each in one of our dual treatment rooms. Full use of Utopia Spa. £40 each towards dinner food in either of the restaurants Luxury overnight accommodation in a junior suite Full English breakfast. An OSKIA gift to take home. Valid Sunday to Friday, subject to availability.  Prize needs to be taken by 1st  June 2023. Excludes 24th December - 2nd  January, Valentines and Easter.

Penguin Random House, TreatBox and The Alexander Hotel Collection accepts no responsibility for any costs associated with the prize and not specifically included in the prize. Travel to and from the hotel is not included.


10. The winners will be notified by email on or before 7th November 2022 and given details of how to claim their prize. If a winner does not respond within 7 days of being notified, then the winners prize will be forfeited and TreatBox shall be entitled to select another winner (and that winner will have to respond to the email from within 7 days or else they will also forfeit their prize).


11. The elements of the prize will be sent to the winner by

  • 2 x Copies of Love Untold – via post from penguin Random House, winner must provide address details.
  • The Alexander Hotel Collection – Winner will be sent an email contact to co-ordinate stay
  • TreatBox – Sent via post winner must provide address details.

12. Details of the winners can be obtained by sending a stamped addressed envelope to the following address: TreatBox, Love Untold and The Alexander Hotel Collection prize draw, ADDRESS HERE


13. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.


14. Penguin Random House, TreatBox and Alexander Hotels prize draw retains the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.


15. The decision as to who has won the competition shall be final.

16. The winners may be required for promotional activity.


17. No purchase necessary.


18. Penguin Random House, TreatBox and Alexander Hotel Collection accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. Penguin Random House, TreatBox and Alexander Hotel Collection further disclaims liability for any injury or damage to your or any other persons computer relating to or resulting from participation in or downloading any materials in connection with the Competition.


19. Penguin Random House, TreatBox and Alexander Hotel Collection reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Competition with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of Penguin Random House, TreatBox and Alexander Hotel Collection in all matters under its control is final and binding and no correspondence will be entered into.


20. Penguin Random House, TreatBox and Alexander Hotel Collection shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable
accidents, supervening legislation or any other circumstances amounting to force majeure.


21. The Competition will be governed by English law.


22. Any personal information you give us will be used solely for this competition and will not be passed on to any other parties without your agreement. TreatBox privacy policy can be found at: Penguin Random House privacy policy can be found at: https://www.penguin.co.uk/company/about-us/notices/privacy-policy
The Alexander Hotel Collection privacy policy can be found at: https://s3-eu-west-1.amazonaws.com/websites-wordpress-uploads/alexanderhotels.co.uk/wp- content/uploads/2019/08/Alexander-Hotels-Privacy-Policy.pdf


23. Promoter: TreatBox, 1 Maunsell Road, St Leonards on Sea, East Sussex, TN38 9NL